Frequently Asked Questions
Please read our FAQ before sending us a message.
Most items ship for free unless otherwise noted
We accept payment through credit card and we have partnered with Stripe for payment processing.
Shipping times vary by item and by season. A tracking number is provided for each item ordered. In general, we expect items to be delivered in 14-20 days.
Grilldemon stores minimal customer information on our website and does not store any credit card information.
You will receive an order confirmation email listing the items purchased and a purchase order number
Yes, you will receive a purchase invoice in your email inbox.
Send us an email
Have any questions about a product or your order? Send us a quick email here and we’ll get back to you asap